Shipping policy

SHIPPING POLICY
Last updated: August 12, 2026

PROCESSING TIME
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.

FREE SHIPPING
We offer free standard shipping on all orders over $49 to the contiguous United States.

SHIPPING RATES & DELIVERY TIMES
Standard Shipping (US): $4.99 — estimated 7–14 business days
Free Standard Shipping (orders $49+): $0.00 — estimated 7–14 business days

Please note: Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

INTERNATIONAL SHIPPING
We currently ship to the United States, Canada, and select European countries. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

ORDER TRACKING
Once your order ships, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.

LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged, please contact us at hello@calmpetly.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

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